Microsoft Dynamics – If you are an owner of a company, having software that supports your business is so important. One of the software that is so important for an entrepreneur is Microsoft Dynamics. Have you ever heard about Microsoft Dynamics? This useful software will help you in managing your business and get so many benefits.
What is Microsoft Dynamics?
Microsoft dynamics is software to manage and interact with the customer directly. Microsoft Dynamics is software of Microsoft for the enterprise field. It has two products, which are Microsoft Dynamics ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management). Microsoft Dynamics is not sold generally, like Windows or Microsoft office.
If you want to buy Microsoft Dynamics, you have to buy it from Microsoft Dynamics Partner. It is because the implementation of Microsoft Dynamics is quite complex. So, a partner is needed in making planning, consultation, ongoing service, and support. Microsoft Dynamics is intended to align technology and business so that the company’s vision and mission can be achieved.
The Feature and Function of Microsoft Dynamics
Many people may be curious about the feature and function of Microsoft Dynamics. Because Microsoft Dynamics product is varying, let’s we talk about the popular product of Microsoft Dynamics, which is Microsoft Dynamic CRM.
Microsoft Dynamics CRM is software to help entrepreneur managing their relationship with the customer, sales and marketing to improve customer satisfaction, sales, and marketing performance. Microsoft Dynamics CRM helps sales to provide a dashboard for knowing information about the customer. This software is easy to operate based on your need.
There are so many new features of Microsoft Dynamics CRM, such as Adaptive Learning Capabilities to know the customer sentiment through social media. There is also Web Portal Solution that will make you easy to get a new portal that can be accessed in mobile and computer desktop. Other useful features are Connected Field Service, Customer Portal, Community Portal, Partner Portal, Employee Portal, and many more.
About functions, there are so many functions of Microsoft Dynamics CRM, such as to centralize customer information, provide business intelligence, analyze data, facilitate communication, manage marketing interactions, manage tracks sales, and also give responsive service to the customer.
Operating System Required by Microsoft Dynamics
Whenever you want to use Microsoft Dynamics, some things should be prepared, such as the operating system. If you are interested in using this Microsoft Dynamics CRM, you can choose to use Microsoft Dynamics 365. Some requirements for using Microsoft Dynamics 365 are:
- Microsoft Edge (you can get this browser if your operating system is Windows 10).
- Internet Explorer 11 on Windows 7, Windows 8.1 or Windows 10.
- Apple Safari (the latest version)
- Google Chrome (you can use Google Chrome on Google Nexus, Windows 7, Windows 8.1, or Windows 10).
After preparing all the things mentioned above, you can use Microsoft Dynamics CRM 365 to make your business develop more. With incredible Microsoft Dynamics, you will be able to achieve the mission and vision of your company. So, what are you waiting for? Using Microsoft Dynamics is the best choice to be a successful entrepreneur.